Please keep in mind, we are a very small team and all of our products are hand made to order, in our atelier in the South of France. We do not keep stock of ready made garments in our studio for quick exchange if there does happen to be a problem with your order. Therefore, unfortunately we are unable to return and refund your purchase if you simply change your mind, so please be careful in selecting the pieces you want most.
If a refund is to be issued for a genuine reason and has been agreed by a member of the Bellasentie team, the amount will be refunded via the method you paid, on receipt of goods. Merchandise must be returned in its original condition and garments that are returned with signs of being worn will not be accepted and immediately returned. The item must be returned within 10 days of receiving it, or a credit may otherwise be denied. The cost of shipping is at the customers expense and is non-refundable.
For all enquiries, please contact us : email@example.com